Mobile Policy

Effective Date: June 02, 2025

At HandInitiatives.com, we are dedicated to respecting and protecting your privacy—especially when it comes to mobile communication. This Mobile Privacy Policy explains how we collect, use, and safeguard your mobile information when you opt in to receive SMS alerts, updates, and notifications from us.

By enrolling in our SMS program, you agree to this policy and our general [Privacy Policy], which together govern our practices.

1. Scope of Mobile Privacy Policy

This Mobile Privacy Policy applies specifically to data and interactions that occur through your mobile device when you subscribe to SMS alerts from HandInitiatives.com. This includes, but is not limited to:

• Message frequency

• Types of mobile data collected

• Opt-in and opt-out procedures

• Security practices related to mobile data

It complements our website’s general Privacy Policy and applies only to mobile-specific data and services.

2. Types of Mobile Information We Collect

When you sign up to receive SMS alerts from us, we may collect the following types of mobile-related data:

• Your mobile phone number

• The content and time of messages sent and received

• Confirmation of delivery or receipt of messages

• Carrier and device type (e.g., iOS, Android)

• Status of opt-in or opt-out preferences

We do not collect geolocation data or access device-level permissions such as GPS, contacts, or media files.

3. Use of Mobile Information

We use the mobile information we collect solely to:

• Deliver SMS alerts about grants, stimulus aid, and financial assistance

• Confirm your enrollment in the program

• Manage your opt-in/opt-out status

• Ensure compliance with telecommunications regulations

• Improve message delivery reliability and user experience

We do not use your mobile number for telemarketing or third-party advertising purposes.

4. Message Frequency and Costs

• Subscribers can expect to receive up to five (5) SMS messages per month.

• These messages may include updates on new programs, deadlines, and other critical information related to financial aid and relief.

• Message and data rates may apply depending on your mobile carrier and plan.

• Participation is not required as a condition of purchasing any goods or services.

5. Opt-In Consent and Compliance

By checking the SMS consent box and submitting your phone number, you are:

• Providing your express written consent to receive autodialed, prerecorded, or live messages from HandInitiatives.com

• Acknowledging that your consent is not a condition of service

• Agreeing to this Mobile Privacy Policy in its entirety

We store this consent securely for record-keeping and legal compliance purposes.

6. How to Opt Out

You may opt out of receiving text messages at any time by replying with any of the following standard commands:
STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

Once you opt out, you will receive a confirmation message and no further messages will be sent unless you re-subscribe.

You may also contact us directly at:

• Email: info@HandInitiatives.com

• Phone: (877) 890-5349

7. HELP and Support

If you need help with our SMS program, reply HELP to any of our text messages for automated assistance.

You can also reach our customer service team:

• Email: info@HandInitiatives.com

• Phone: (877) 890-5349
  Support hours are [Insert support hours].

8. Data Storage and Retention

Mobile data, including phone numbers and message logs, is stored in secure environments that comply with industry standards. We retain this information only for as long as necessary to:

• Provide the SMS service

• Comply with applicable laws and regulations

• Maintain opt-in/opt-out audit records

Data is permanently deleted once it is no longer required for these purposes.

9. Data Sharing and Selling

We do not share, rent, or sell your mobile information to any third parties.
Specifically:

• No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

• We do not transfer your opt-in status or consent to any third-party firms.

• Mobile data remains confidential and is used exclusively by HandInitiatives.com and its internal service providers.

10. Security of Mobile Information

We maintain strict security protocols to protect your mobile data. These include:

• Encrypted transmission and storage of mobile phone numbers

• Access restricted to authorized personnel

• Regular audits of data storage and communication systems
  Despite these precautions, no digital system is completely invulnerable. Therefore, we cannot guarantee absolute security of your data but strive for the highest industry standards.

11. Children’s Mobile Privacy

Our mobile alert program is intended for adults aged 18 and over. We do not knowingly collect or send mobile communications to minors under the age of 13. If we become aware that a minor has subscribed to our service, we will immediately delete their information and terminate communications.

12. Contact Information and Policy Updates

If you have questions, concerns, or complaints regarding this Mobile Privacy Policy, or if you wish to review or delete your mobile data, please contact:

HandInitiatives.com
7520 NW 104 Ave Ste A103 PMB 4366
Doral, FL 33178
Phone: (877) 890-5349
Email: info@HandInitiatives.com

We may update this Mobile Privacy Policy at any time. When we do, we will revise the "Effective Date" and notify users where appropriate. Continued participation in the SMS program constitutes acceptance of any changes.

By opting into SMS communications from HandInitiatives.com, you acknowledge that you have read, understood, and agree to this Mobile Privacy Policy.